The seller of the products in the online catalogue of the website www.emblema.bikeis Aurigane S.r.l. with legal and operational headquarters in Via dell'Economia 32, 36100 Vicenza (VI) - ITALY Tax Code and VAT number: 02266500244 Registration in the Vicenza Company Register: VI-218753
For any communication regarding your order, our customer care service is available at the address firstname.lastname@example.org or at the telephone number in the "contact" section of the website www.emblema.bike to which we will respond as soon as possible.
Aurigane S.r.l. is committed to designing and offering high-quality products. Customer satisfaction is our priority and our goal is to do so with excellent service.
If you are not satisfied with your order, notify us immediately. We will try to solve any problem to achieve your maximum satisfaction.
Completion of the order
This agreement is understood to be finalized upon the seller sending the order confirmation by email according to the methods and terms indicated in the following Article.
The Customer may only purchase the products present in the online catalogue at the time the order is forwarded and which can be viewed on www.emblema.bike as described in the relative information sheets.
The order will be validly processed upon receipt by Aurigane S.r.l. of the confirmation of payment.
Correct receipt of the order will be confirmed by Aurigane S.r.l. by sending an email to the email address communicated by the Customer.
This message will contain the order number to be used in any further communication, as well as any information relating to the essential characteristics of the goods and an indication of the price.
The Customer must check its correctness and promptly communicate any discrepancies found to customer service, according to the methods described in this document.
In case of non-acceptance of the order, Aurigane S.r.l. guarantees timely communication to the Customer.
The www.emblema.bike site is constantly updated and monitored; nevertheless, we cannot exclude the presence of possible errors to the descriptions and/or prices of the products entered, against our will.
In these cases, Aurigane S.r.l. will guarantee the Customer the possibility of cancelling the order and being reimbursed for any price paid.
Purchase invoice request
Customers who wish to receive the invoice for their order can request it, while purchasing, by filling in the appropriate form on the website www.emblema.bike
The products will be sold at the list prices in force at the time of the order by the Customer. For deliveries in Italy, the list prices are inclusive of VAT, and net of shipping costs which will be calculated at the time of the order.
For purchases from abroad, any customs duties must be considered as specified in the "Delivery and Returns" section of the website www.emblema.bike
The photos on the site are examples of the product for sale, and are not intended to represent its exact characteristics, which depend on various factors such as lighting conditions, framing distance, etc.
The manufacturer reserves the right to make changes to the products with respect to what is shown on the www.emblema.bikewebsite without prior notice. Aurigane S.r.l. undertakes to keep the photos of the products updated based on such variations.
Applicable Law and Jurisdiction
This contract is regulated by Italian law.
To resolve civil and criminal disputes deriving from the conclusion of this Contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of their Municipality of residence; in all other cases the territorial jurisdiction is exclusively that of the Court of Vicenza.